Frequently Asked Questions
Shipping
Where do you ship?
We currently ship within Europe only.
What are the delivery times ?
Orders are usually delivered within 4 to 6 business days after dispatch.
Can I track my order ?
Yes. Once your order has been shipped, you’ll receive a confirmation email with a tracking link.
How much is shipping ?
Shipping costs are calculated at checkout based on your destination and the weight of your package.
What if my package is delayed or lost ?
If your package hasn’t arrived within 10 business days, please contact us at bureauofeverything.contact@gmail.com with your order number.
⸻
Orders
Can I modify or cancel my order ?
Orders can only be modified or canceled before shipment. Once shipped, no changes can be made.
Do you accept returns or refunds ?
No. All sales are final. We do not accept returns, exchanges, or refunds.
⸻
Payments
Which payment methods do you accept ?
We accept credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay.
Are payments secure ?
Yes. All transactions are processed through a secure and encrypted payment platform.