Frequently Asked Questions

Shipping

Where do you ship?

We currently ship within Europe only.

What are the delivery times ?

Orders are usually delivered within 4 to 6 business days after dispatch.

Can I track my order ?

Yes. Once your order has been shipped, you’ll receive a confirmation email with a tracking link.

How much is shipping ?

Shipping costs are calculated at checkout based on your destination and the weight of your package.

What if my package is delayed or lost ?

If your package hasn’t arrived within 10 business days, please contact us at bureauofeverything.contact@gmail.com with your order number.

Orders

Can I modify or cancel my order ?

Orders can only be modified or canceled before shipment. Once shipped, no changes can be made.

Do you accept returns or refunds ?

No. All sales are final. We do not accept returns, exchanges, or refunds.

Payments

Which payment methods do you accept ?

We accept credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay.

Are payments secure ?

Yes. All transactions are processed through a secure and encrypted payment platform.